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The Salesman May Know What You Want Before You Do: Unconscious purchasing urges and brain scans

Posted By John Schinnerer On 10. June 2010 @ 23:48 In Visual Attention, Unsconscious mind, Subliminal messages, Danville CA, Brain plasticity, Visual perception, Neuromarketing, Real Men Real Emotion, Well-being, San Francisco Bay Area, National speakers, Awareness, Innovative brand research, Emotional IQ, Dr. John Schinnerer, Measuring emotions, Chief Marketing Officer, Brand Equity, Mindfulness, Organizational psychology, Subconscious mind, Consciousness, Business & psych | No Comments

If you’ve been following my blog, Shrunken Mind, you’re aware of the vast power of the unconscious mind - that part of the mind which I refer to as the ‘back office’ of the mind. In the ‘back office’, activites take place that are automatic, uncontrolled and outside of your conscious awareness. Despite this, the workings of the unconscious mind have a profound effect on the consious mind and on your behavior. In science, we’ve been working on figuring this out over the past 20 years with the help of fMRIs and MRIs.

There are a few areas of expertise that continually seem to be at the cutting edge of this area of expertise - sales and marketing. Up until recently this has only been of some concern to me, as I stay on the bleeding edge of the area and can afford some awareness and protection to myself, my family and my clients.

However, a new study came out this week which caused me great concern. Check out the snippet from the article from New Scientist and see if you agree.

Unconscious purchasing urges revealed by brain scans

 15:56 09 June 2010 by [1] Ewen Callaway   You spend more time window shopping than you may realise. Whether someone intends to buy a product or not can be predicted from their brain activity – even when they are not consciously pondering their choices.The ability to predict from brain scans alone what a person intends to buy, while leaving the potential buyer none the wiser, could bring much-needed rigour to efforts to meld marketing and neuroscience, says [2] Brian Knutson, a neuroscientist at Stanford University in California who was not involved in the research.[3] Neuromarketing, as this field is known, has been employed by [4] drug firms, Hollywood studios and even the [5] Campbell Soup Company to sell their wares, despite little published proof of its effectiveness.

Rather than soup, [6] John-Dylan Haynes at the Bernstein Center for Computational Neuroscience in Berlin, Germany, attempted to predict which cars people might unconsciously favour. To do so, he and colleague Anita Tusche used functional MRI to scan the brains of two groups of male volunteers, aged 24 to 32, while they were presented with images of a variety of cars.One group was asked to rate their impressions of the vehicles, while the second performed a distracting visual task while cars were presented in the background. Each volunteer was then shown three cars and asked which they would prefer to buy.

First impressions

The researchers found that when volunteers first viewed the car that they would subsequently “buy”, specific patterns of brain activity could be seen in the brain’s medial prefrontal and insula cortices – areas that are all associated with preferences and emotion.These patterns of activity reflected the volunteers’ subsequent purchasing choice nearly three-quarters of the time, whether or not the subjects had given their undivided attention to the images of the cars when they were first shown them.Previous studies have shown similar patterns of activity when we make [7] explicit purchasing choices. What this new study suggests is that these brain regions size up products even when we are not consciously making purchasing decisions. The brain appears to be imparting automatic or possibly even unconscious value onto products, as soon as you’re exposed to them, says Haynes.

Secret desires

While Knutson acknowledges that the volunteers’ choices might have been different if they had been making a real decision about which car to buy, he reckons the study may still be of use to neuromarketers – specifically as a subjective way of determining whether a consumer might buy a product or not, without having to be explicitly asked.’

For the full article, click [8] here.

In the past, I’ve been involved in some neuromarketing and emotion studies with large health care providers and consumer goods manufacturers. At the time, it was fascinating, compelling and educational. The more I get to know about it, the more concerned I become. TV commercials, billboards, radio spots and magazine ads already have sufficient influence over our minds to make me highly uncomfortable. My unease is only reinforced by the piles of studies showing how Madison Avenue is influencing the ‘back office’ of our minds.

To protect yourself and your families, my best suggestion is pause the TV during commercials and skip over them if you have TIVO (or the equivalent. Even if you have TIVO, studies have shown the brain recognizes roughly 30% of the content of TV ads even when you are skipping through the commercials at high speed!

If you don’t, at least mute the radio or TV during commercials. From what we know in science, the brain is malleable like a lump of clay. And these commercials leave tracks in the brain like running a finger tip through wet clay. The more you are exposed, the deeper the groove becomes in the clay (your brain) and the more influence they have over you. Don’t let your children mindlessly watch tv commercials.

Your brain is impressionable. Guard it. Be mindful.

All the best,

John Schinnerer, Ph.D.

Teaching Real Men Real Emotions

Guide To Self, Inc.

Award-winning author

Award-winning blogger

Keynote speaker


Article printed from Shrunken Mind - Latest Positive Psychology Tools w/John Schinnerer Ph.D.: http://drjohnblog.guidetoself.com

URL to article: http://drjohnblog.guidetoself.com/2010/06/10/the-salesman-may-know-what-you-want-before-you-do-unconscious-purchasing-urges-and-brain-scans/

URLs in this post:
[1] Ewen Callaway: http://www.newscientist.com/search?rbauthors=Ewen+Callaway
[2] Brian Knutson: http://www-psych.stanford.edu/~knutson
[3] Neuromarketing: http://www.newscientist.com/article/dn18677-innovation-market-research-wants-to-
open-your-skull.html

[4] drug firms: http://www.democraticmedia.org/online-drug-marketing
[5] Campbell Soup Company: http://online.wsj.com/article/SB10001424052748704804204575069562743700340.html
[6] John-Dylan Haynes: http://www.bccn-berlin.de/People/haynes
[7] explicit purchasing choices: http://www.cell.com/neuron/abstract/S0896-6273%2806%2900904-4
[8] here: http://www.newscientist.com/article/dn19024-unconscious-purchasing-urges-reveale
d-by-brain-scans.html

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