Bullying Bosses Driven By Feelings of Inadequacy and Being Overwhelmed - UC Berkeley Study

From ScienceDaily (Oct. 15, 2009) — ‘Bosses who are in over their heads are more likely to bully subordinates. That’s because feelings of inadequacy trigger them to lash out at those around them, according to new research from the University of California, Berkeley, and the University of Southern California.

In a new twist on the adage “power corrupts,” researchers at UC Berkeley and USC have found a direct link among supervisors and upper management between self-perceived incompetence and aggression. The findings, gleaned from four separate studies, are published in the November issue of the journal Psychological Science.

With more than one-third of American workers reporting that their bosses have sabotaged, yelled at or belittled them, the new study challenges previous assumptions that abusive bosses are solely driven by ambition and the need to hold onto their power.

“By showing when and why power leads to aggression, these findings are highly relevant as abusive supervision is such a pervasive problem in society,” said Nathanael Fast, assistant professor of management and organization at USC and lead author of the study.

During role-playing sessions, study participants who felt their egos were under threat would go so far as to needlessly sabotage an underling’s chances of winning money. In another test, participants who felt inadequate would request that a subordinate who gave a wrong answer to a test be notified by a loud obnoxious horn, even though they had the option of choosing silence or a quiet sound.

[snip]

“Incompetence alone doesn’t lead to aggression,” said Serena Chen, associate professor of psychology at UC Berkeley and co-author of the study. “It’s the combination of having a high-power role and fearing that one is not up to the task that causes power holders to lash out. And our data suggest it’s ultimately about self-worth.”

[snip]

That said, flattery may not be the best way to soothe a savage boss, the study points out: “It is both interesting and ironic to note that such flattery, although perhaps affirming to the ego, may contribute to the incompetent power holder’s ultimate demise — by causing the power holder to lose touch with reality,” the study concludes.

Journal reference:

1.      Nathanael J. Fast, Serena Chen. When the Boss Feels Inadequate: Power, Incompetence, and Aggression. Psychological Science, 2009; DOI: 10.1111/j.1467-9280.2009.02452.x

University of California - Berkeley (2009, October 15). Bosses Who Feel Inadequate Are More Likely To Bully. ScienceDaily. Retrieved October 15, 2009, from http://www.sciencedaily.com­ /releases/2009/10/091014102209.htm

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John Schinnerer, Ph.D.

This entry was posted on 15. October 2009 at 22:48 and is filed under Danville CA, Men's emotions, Emotion & productivity, Corporate Culture, Executive coach, Employee engagement, Anger Management, Victims of bullying, Business & psych, Abusive Coaches, Measuring emotions, Dr. John Schinnerer, Emotional IQ, Guide to Self, Bullies. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.

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